Case Studies

Discover how Delacon enables businesses to optmise marketing ROI, sales and customer service, gain valuable insights and help ensure calls are never missed through real customer success stories.

Utilities & Government

NSW Department of Justice

INDUSTRY: UTILITIES & GOVERNMENT NSW Department of Justice streamlines jury management with Delacon’s IVR Call Management solution Reducing call centre load Real-time caller validation Automated...

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Retail & Travel

Global Travel Brand

INDUSTRY: FRANCHISE & MULTI-LOCATION Optimizing Call Tracking & Management for a Leading Global Travel Brand Enhanced Marketing ROI Scaled Call Tracking Across 200+ Locations Improved Franchis...

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Retail & Travel

Bridgestone

INDUSTRY: CONSUMER & TRAVEL How Bridgestone used Delacon’s Call Tracking and Speech Analytics to maximize leads, conversions, and customer experience Increase in leads from marketing activities ...

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Real Estate & Construction

Meriton

INDUSTRY: REAL ESTATE & CONSTRUCTION Meriton gains clearer customer insights and improved marketing ROI with Delacon Increased visibility across marketing campaigns Improved lead qualification and...

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Agencies & Directories

iNC Digital

INDUSTRY: AGENCIES & DIRECTORIES How iNC Digital Media Used Delacon and TapClicks to Centralise Call Tracking and Optimize Campaign Performance Improved Call Attribution Centralised Reporting Opti...

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Finance & Insurance

ScotPac

INDUSTRY: FINANCE & INSURANCE How ScotPac Used Delacon’s Call Tracking to Streamline CRM & Maximize Marketing ROI 75% Improvement in Cost Per Opportunity Enhanced Customer Data Intelligence ...

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Utilities & Government

Leading Energy Provider

INDUSTRY: UTILITIES & GOVERNMENT Boosting Customer Engagement & Marketing ROI for a Leading Energy Provider Higher lead attribution for offline sales from paid media Granular visibility into c...

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Retail & Travel

NIB

INDUSTRY: CONSUMER & TRAVEL Optimizing Paid Media Attribution with Delacon: How NIB Improved ROI by 20% 20% ROI improvement More accurate Call Tracking Seamless integration with Google Ads The Cha...

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Professional Services

Peninsula

INDUSTRY: Professional Services How Delacon’s Call Tracking Helped Peninsula Reduce CPL by 43% and Increase Lead Acceptance by 9% 43% Decrease in Cost Per Lead (CPL) 9% Increase in Lead Acceptance R...

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Agencies & Directories

Jaywing

INDUSTRY: AGENCIES & DIRECTORIES How Jaywing used Delacon’s call attribution to enhance marketing efficiency and reduce costs for Mobile Tyre Shop 67% Reduction in CPA 60% Increase in Offline Co...

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Finance & Insurance

Suncorp

INDUSTRY: FINANCE & INSURANCE Suncorp optimizes customer acquisition and media spend with Delacon’s call attribution CPA reduced by 14% ROAS increased by 16% Optimized media campaigns The Challe...

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