Case Studies

Discover how Delacon enables businesses to optmise marketing ROI, sales and customer service, gain valuable insights and help ensure calls are never missed through real customer success stories.

Utilities & Government

NSW Department of Justice

The state government needed a way to improve the efficiency of its Jury Management process. Every year, thousands of prospective jurors are contacted to attend court, and a significant portion of enqu...

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Franchise & Multi-location

Global Travel Brand

A major multinational travel agency operating across the USA, Canada, UK, Australia, New Zealand, and beyond needed a solution to track, manage, and optimise inbound calls at scale.

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Retail & Travel

Bridgestone

Bridgestone is a global leader in tires and vehicle service, operating a network of over 350 stores across Australia, including franchise, company-owned, and licensed locations.

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Real Estate & Construction

Meriton

As Australia’s largest and most successful residential developer, Meriton has sold, leased, and managed over 79,000 residential apartments and hotel suites across Sydney, Melbourne, Brisbane, Canber...

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Agencies & Directories

iNC Digital

As an independent digital media agency, iNC Digital Media specializes in media buying, planning, and creative design to drive customer acquisition for its clients.

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Finance & Insurance

ScotPac

ScotPac, the largest specialist provider of working capital solutions for SMEs in Australia and New Zealand, wanted to improve its sales and marketing intelligence.

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Utilities & Government

Leading Energy Provider

As one of the largest energy providers in Australia, this company serves millions of households with electricity and gas services.

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Retail & Travel

NIB

NIB is one of Australia’s leading private health insurers, dedicated to helping members access affordable healthcare.

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Professional Services

Peninsula

Peninsula Australia and New Zealand is part of the global Peninsula Group, a leading provider of Workplace Relations and Health & Safety services.

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Agencies & Directories

Jaywing

With more than 50% of its sales occurring via phone calls or live chat, Mobile Tyre Shop was unable to fully track and measure marketing ROI.

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Finance & Insurance

Suncorp

Suncorp, one of Australia’s largest financial services providers, offers a wide range of banking, insurance, and superannuation products.

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