Track every lead. Prove ROI. Deliver more value to your clients.

Delacon helps agencies, directories, and comparison sites track and optimise calls, effortlessly report on leads, and maximise marketing performance. 

Inbound calls: The missing piece in agency and directory marketing analytics

Inbound calls remain a critical but often untracked lead source for agencies, directories, and comparison sites.

Consumers researching products—like insurance, energy, communications or finance—often have questions before making a decision. Tracking these calls ensures no lead goes unmeasured and allows agencies and directories to prove their value to clients.

  • Measure leads across all marketing channels (search, social, display, print, EDMs). 
  • Provide accurate attribution for offline phone conversions. 
  • Optimise campaigns down to the keyword level for better ROI.
  • Reduce Cost Per Lead/Acquisition and increase Return On Ad Spend
  • Help clients reduce missed calls and increase conversions. 
How Does Call Tracking Work?
1300 123 456
Channel: Website
Source: Google Paid Search
Campaign: ABC
Date: 25/11/2023 11:25
Duration: 182 seconds

Jaywing, a leading digital marketing agency, integrated Delacon’s Call Tracking with CRM data to drive incredible results for Mobile Tyre Shop.

Key solutions delivered:

Call
Tracking

  • Attribution of phone leads from Google Ads, Microsoft Ads, and SEO.

CRM
Integration

  • Matching calls to sales for deeper performance insights.

Key results achieved:

ROI

  • Decreased CPA by 67% while increasing call volume by just 25%.
  • Cut ad spend while increasing sales by 36%, saving tens of thousands per month.

Conversions

  • Increased offline conversions from the website by over 60%.
  • Increased lead conversion rate by 33%.

For over 20 years, agencies and directories worldwide have used Delacon’s Call Tracking solutions to drive measurable results.

Key tools
for Agencies & Directories

Track calls by channel, campaign, website source, search word, web page and more to measure and optimise performance and boost marketing ROI.

Streamline customer service and help ensure calls are never missed with advanced routing and failover options.

Automatically analyse customer conversations for insights to improve sales, service, compliance and operations.

Streamline customer communication and increase conversions with automated SMS.

Access insights, training, and consulting to maximise impact and save time.